GSRMA Departments
Accounting and Finance
Claims
Member Services
Safety & Loss Prevention
Accounting and Finance
The accounting and finance functions play a big part in the quality of any insurance pool. It is vital that members can trust that their pool is financially sound and run in a fiscally safe and secure manner.
On the accounting side, the accounting and finance department is responsible for payables and receivable, bank reconciliations and the production of monthly financial statements and semi-monthly Board reports. Computation of individual members' annual contribution amounts and reconciliation of claims systems to the general ledger are two of the more complex functions for this team.
For finance, this department manages the funds kept in the accounts used for future claims payments as well as funds kept in various bank, money market and related accounts that must be maintained and managed to provide adequate cash to pay the bills while achieving maximum return on investment.
GSRMA's accounting and finance department works closely with the claims department to fund claims and manage cash. The department also works with the risk manager to develop budgets and annual contributions schedules. The department also works with member services to provide comparative and trending information relating to pool and individual member costs.
Rick Krepelka is Director of Finance. He is assisted by accounting technician Cathy Mudd. The department also works closely with the pool's auditor, actuary and insurance carriers.Claims
Claims
Claims handling is one of the primary functions of the GSRMA pool. All claims, including workers' compensation, liability, property/auto and related are managed and processed internally by GSRMA staff.
Gale Hamon manages the workers' compensation claims with assistance from Cynthia Connelly and other administrative staff. Scott Schimke oversees this process while also managing liability and property claims.
Member Services
While everyone at GSRMA is responsible for customer service, there are staff members whose primary function is to provide members service. The member services department works to find the most effective ways to deliver high quality service and determine if there are additional services that will benefit the members.
Consistent and thorough communication with our members is essential for us to deliver the highest quality service. Member Services is focused on such communication. Personal visits to members’ sites and facilities is a primary function to our Members Services group. Phone calls and emails to assist members with coverage questions or to help resolve issues are part of Member Services daily activities.
Member Services is responsible for production and distribution of the Annual Report to Membership, quarterly newsletter as well as organization of the annual member training day.
They also oversee development and placing of promotional materials and attend various public agency conferences to meet with existing members and promote our organization to potential members. Member services underwrites, evaluates and enrolls new members.
GSRMA’s safety programs and services are coordinated with the member services department functions.
Dan Berry is our Member Services Director. He is assisted by Kim McGeoghegan and often works together with Safety Officer, Mark Marshall, on site visits and conference attendance. Members can expect excellent service from every staff member. We are constantly looking for better ways to serve our members.
For any questions or comments regarding Member Services, contact Dan Berry (530) 934-5633 ext.12, or dberry@gsrma.org
Safety & Loss Prevention
Safety and Loss Prevention is vital to our members in so many ways. Most importantly, strong safety and loss prevention activities can help keep our member employees and the general public safe and healthy. A safe work environment can result in lower lost work hours thereby improving productivity and efficiency. And, to round out the triple-win, safer work environments decrease losses which can result in lower insurance costs.Mark Marshall is the lead in our Safety and Loss Prevention Services. He works closely with Cynthia Connelly in the claims department and often works together with Member Services, Dan Berry, on site visits and conference attendance.