Accounting and Finance
Claims
Member Services
Pool Management
Safety & Loss Prevention
Accounting and Finance
The accounting and finance functions play a big part in the quality of any insurance pool. It is vital that members can trust that their pool is financially sound and run in a fiscally safe and secure manner.
On the accounting side, the accounting and finance department is responsible for payables and receivables, bank reconciliations and the production of monthly financial statements and semi-monthly Board reports. Computation of individual members' annual contribution amounts and reconciliation of claims systems to the general ledger are two of the more complex functions for this team.
For finance, this department manages the funds used for future claims payments. Some of these funds are invested conservatively in highly rated bonds while the remainder is stays in various bank, money market and related accounts that must be maintained and managed to provide adequate cash to pay the bills while achieving maximum return on investment.
GSRMA's accounting and finance department works closely with the claims department to fund claims and manage cash. They work with the risk manager to develop budgets and annual contribution schedules. They also works with member services to provide comparative and trending information relating to pool and individual member costs.
Rick Krepelka is Director of Finance. He is assisted by Accounting Manager, Cathy Mudd. The department also works closely with the pool's auditor, actuary and insurance carriers.
Claims
Claims handling is one of the primary functions of the GSRMA pool. All claims, including workers' compensation, liability, property and auto are managed and processed internally by GSRMA staff.
Our claims department management and staff are experienced and well-trained. They stay current with changes in the law and related court decisions that impact claims requirements and costs. Claims are processed as cost-effectively as possible with an emphasis placed on our members' and the pool's best interests. Above all, claims are handled in a professional and efficient manner.
Gale Hamon and Cynthia Connelly administer workers' compensation claims with assistance from administrative staff. Scott Schimke provides oversight to the workers' compensation process while also managing liability and property claims.
Member Services
While everyone at GSRMA is responsible for customer service, there are staff members whose primary function is to provide members service. The member services department works to find the most effective ways to deliver high quality service and determine if there are additional services that will benefit the members.
Consistent and thorough communication with our members is essential for us to deliver the highest quality service. Member Services is focused on such communication. Personal visits to members’ sites and facilities is a primary function to our Members Services group. Phone calls and emails to assist members with coverage questions or to help resolve issues are part of Member Services daily activities.
Member Services is responsible for production and distribution of the Annual Report to Membership, quarterly newsletter as well as organization of the annual member training day.
They also oversee development and placing of promotional materials and attend various public agency conferences to meet with existing members and promote our organization to potential members. Member services underwrites, evaluates and enrolls new members.
GSRMA’s safety programs and services are coordinated with the member services department functions.
Dan Berry is our Member Services Director. He is assisted by Kim McGeoghegan and often works together with Safety Officer, Mark Marshall, on site visits and conference attendance. Members can expect excellent service from every staff member. We are constantly looking for better ways to serve our members.
For any questions or comments regarding Member Services, contact Dan Berry (530) 934-5633 ext.12, or dberry@gsrma.org
Pool Management
The key to any successful governmental insurance pool is competent and experienced pool management.
GSRMA's management team brings a variety of experience and practical knowledge to the organization. In addition, the team members are actively involved in professional organizations specializing in insurance pooling and risk management.
Scott Schimke leads the team as Risk Manager and Executive Director. Dan Berry manages member services and loss prevention. Rick Krepelka handles finance, accounting and technical areas. Together, they bring over 60 years of pooling, insurance, accounting and technology experience to the GSRMA.
Safety & Loss Prevention
Safety and Loss Prevention is vital to our members in so many ways. Most importantly, strong safety and loss prevention activities can help keep our member employees and the general public safe and healthy. A safe work environment can result in lower lost work hours thereby improving productivity and efficiency. And, to round out the triple-win, safer work environments decrease losses which can result in lower insurance costs.Mark Marshall is the lead in our Safety and Loss Prevention Services with the assistance of Jennifer Peters. They work closely with the claims department and often works together with Member Services, Dan Berry, on site visits and conference attendance.